A Fortune 10 enterprise, operating one of the largest corporate estates globally, faced mounting challenges with managing its extensive network of conference rooms and AV equipment. The company has thousands of conference rooms distributed across hundreds of locations, each equipped with diverse technology to support hybrid work, virtual meetings, and collaboration.

Before implementing a centralized management system, the company struggled to ensure operational consistency across its estate. With varying device models, room configurations, and geographically dispersed sites, they needed a scalable solution to improve operational efficiency, reduce downtime, and enhance employee satisfaction.

The client goals were to better support their dynamic work environment by significantly enhancing operational efficiency, improving the user experience, whilst ensuring their sustainability objectives were achieved by implementing a centralized remote management and monitoring system. They requested a remote AV management system that allows IT managers to monitor and control systems and devices from any location, offering capabilities such as remote startup and shutdown aligned with the operational status of the building.

The Spotsylvania County Circuit Courthouse required a new AV solution that was reliable, stable, easy-to-use, required minimal operator training and could be monitored remotely by a managed services partner

The courthouse began using the system immediately after installation, with no major issues or staff complaints. Since the integration of Utelogy, the Spotsylvania judges no longer worry about disruptions and delays, and they don’t have to postpone trials due to AV system failure.

The London Business School (LBS) is one of the world’s leading business schools. Each year its campus, spread across several buildings in the heart of London and including the new Sammy Ofer Centre, is host to somewhere in the region of 12,000 students and executives.

Up to 120 lectures a day take place at the School, spread across 140 teaching and meeting spaces, all of which results in an equally impressive AV estate. More than 2500 devices are in regular use at the School, which are maintained by a dedicated crew of just 5 AV support staff.

In this case study, global AV/IT/security/medical equipment consulting firm, Shen, Milsom & Wilke LLC, discuss the advantages of using Utelogy not only because of its remote management capabilities but also because of flexibility to integrate future technology, efficient expansion opportunities and expedited deployment and ease of use.

“I look for a stable product upon which my clients can use to expand the enterprise’s build-out. It’s no longer a single room design. Utelogy offers a baseline platform that can easily be expanded for growth.”Ron Willis, Senior Associate, Shen, Milsom & Wilke LLC

A large technology firm was looking to deploy a 6,500 square foot Command and Control Center.

The client’s previous Control Center was very limited in its capabilities, so it wasn’t entirely sure how it wanted to use this new center. Because of this uncertainty, the client wanted to deploy the most flexible solution it could find that could accommodate whatever new technology the team might want to add.

You can find all of the project details here including the AV design firm that recommended Utelogy.

The 21st century work environment has to support a multitude of technology to enable the kind of collaborative work that is typical of today’s workforce.

With the Utelogy platform, BCCI Construction Company was able to simplify connectivity for plug and play access for both guests and employees at a 30 to 50% cost reduction.

Learn how BCCI deployed a flexible and future-proof solution for its new office space.

A large global Oil and Gas Company was deploying Audio Video over IP (AVoIP) technologies in multiple rooms across three oil rigs. Requirements for each room included the ability to control distribution of IP video and support audio and video conferencing technologies. The company needed a solution offering impeccable remote control functionality without the need to access a WIFI network, since these structures are all located in deep water ocean areas.

You can find all of the project details here and learn more about remote control on oil rig deployments.

At Solano Community College in Northern California, the AV technology on campus was outdated and was not capable of supporting the institution’s long-term vision to take advantage of the cloud.

The CIO, Roger Clague, envisioned supplying the ultimate learning experience that included the following:

– One user-interface
– That could be delivered to any device
– Where the device could be a source projected onto any screen
– And shared over a standard IT network

With the Utelogy enterprise application, users are able to:

– Leverage its existing IT infrastructure and skills
– Control, monitor and remotely support smart classrooms across campuses
– Manage classroom technology from a centralized application
– Dramatically reduce classroom technology support time

At the College of Engineering at the University of Toledo, hardware was weighing them down.

After replacing a malfunctioning video phone, their distance learning solution collapsed. The new video phone was no longer compatible with the rest of the system.

The remaining hardware was now dated, the original solution provider could no longer provide any customization to solve the problem, and nobody else would touch it.

Take a look at how the College of Engineering transformed its distance learning program using AV over IP. And it doesn’t stop at distance learning—the applications really are endless.

A key challenge most colleges face is creating classroom audio/visual environments that are faculty friendly and easy to use. Instructors often lack comfort with these tools so they don’t often take full advantage of the available classroom technology. And that’s further exacerbated when use and control of the room is not consistent across the campus.

The solution to that problem is finding a way of standardizing the use of classroom technology across campus to simplify the experience for instructors. And that’s just what California State University, East Bay did when it deployed the Utelogy AV Control, Management and Analytics platform.

Even though they didn’t have budget for a complete classroom refresh, deploying the Utelogy platform still made a lot of sense because it made all of their existing equipment much easier, friendlier and consistent to use. And the Utelogy platform delivered help desk, support and analytic tools that allow them to deliver a better experience for both students and faculty.

You can read the full Cal State East Bay story here.

We look to technology to provide enhanced efficiencies for everything we do today. However, one of the drawbacks we’re often faced with is the time it takes to learn how to use this new technology so we can actually get to the promised time-savings.

A few years ago, Mount St. Mary’s University in Los Angeles, CA began a classroom technology assessment to build a multi-year upgrade plan for its two campuses. The first goal was to meet the pedagogical requirements from faculty and it included an operative to provide an intuitive, user-friendly interface in each classroom. In addition to adding that level of simplicity for the end-user, the Media Services department wanted something that would enable faster response to change and growth requirements along with real-time monitoring and remote support.

Find out how Mount St. Mary’s University deployed 70 rooms and learning spaces across two campuses and rarely ever has to train faculty how to use a classroom.

The Los Angeles Community College District (LACCD) was on the verge of an explosion of smart classrooms. Not only was it’s current AV technology complex and frustrating to troubleshoot, it was also creating some business challenges.

The CIO was looking for a more flexible, reliable and secure solution that could be self-maintained.

Learn how the LACCD used the Utelogy platform to deploy smart classrooms with a massive reduction in complexity. The college now sees a path to provide better utilization of its real estate and understand how many students served by the technology.